Privacy Policy
Last updated: March 11, 2025
1. Introduction
Ross Financial Coaching (“we,” “our,” or “us”) is a DBA of FIRE Capital LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website www.rossfinancialcoaching.com or use our services. This Privacy Policy should be read in conjunction with our Terms of Service and Cookie Policy. We encourage you to read all these documents carefully.
2. Information We Collect
We collect personal information that you provide to us, including:
- Names
- Email addresses
- Phone numbers
- Financial information necessary for coaching services
We also collect information automatically when you visit our website, including: - Log and usage data
- Device information
- Location information
- Cookies and similar tracking technologies
For more detailed information about the cookies we use and how we use them, please see our
Cookie Policy.
3. How We Use Your Information
We use your personal information for:
- Providing and maintaining our services
- Communicating with you about our services
- Sending you marketing and promotional materials (with your consent)
- Improving our services and developing new features Financial information collected is used solely for the purpose of providing coaching services, including assessing your current financial situation, developing strategies, and tracking progress towards your financial goals.
4. Sharing of Your Information
We may share your personal information with:
- Third-party service providers that we use to support our business operations (such as
website hosting, email delivery, and payment processing services) - Professional advisers (e.g., lawyers, accountants) as necessary
- Regulatory authorities, government agencies, and law enforcement as required by law
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We maintain strict confidentiality of all phone numbers collected for SMS/text messaging purposes and the associated consent records. We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information for 2 years after the coaching relationship ends, unless a longer retention period is required or permitted by law.
6. Third-Party Services
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf. We do not share your personal information with these third
parties for marketing purposes. For more information about the specific third-party providers we use, please contact us at info@rossfinancialcoaching.com.
7. Data Security
We use secure, industry-standard practices for data storage and processing. We implement appropriate data protection measures to safeguard your personal information. However, please
note that no method of transmission over the Internet or electronic storage is 100% secure.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any information you believe is inaccurate
- Request that we delete your personal information
- Opt-out of the sale of your personal information (although we do not sell personal information)
- Opt-out of marketing communications
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected or received personal information
from a child under 18 without verification of parental consent, we will delete that information. For more information about how we protect children’s privacy, please see our Terms of Service.
10. SMS/Text Messaging
Ross Financial Coaching may provide text messaging services to clients and prospective clients who have expressly opted in to receive such communications. Our text messaging services operate
as follows:
a) Consent Collection:
• Verbal Opt-In: During coaching calls or discovery sessions, if you verbally consent to text communications, we will document this consent and send a confirmation message
requiring your affirmative reply.
• Published Number: Our business text messaging number is published on our website contact page, email signatures, and business cards. By texting this number, you are initiating communication and providing implied consent to receive responses.
b) Messaging Information:
• Message and Data Rates may apply.
• You can stop receiving text messages at any time by replying with “STOP” to any message.
• For additional support with text messaging, reply with “HELP” to any message.
• Our Privacy Policy, which governs our text messaging services, can be found at
www.rossfinancialcoaching.com/privacy.
• Standard message frequency varies based on your coaching package and preferences
c) Data Usage and Storage:
• Phone numbers and messaging consent records are securely stored in our client management system.
• We use text messaging solely for appointment confirmations, coaching support, and responding to client inquiries.
• We maintain text message records for the duration of the coaching relationship plus two years as outlined in our data retention policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this page. For significant changes, we may also provide additional notice, such as sending an email notification.
12. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please
contact us at: info@rossfinancialcoaching.com
For information about our terms of use, please see our Terms of Service.
